The evaluation team appraises your operations and processes through telephone interviews, document verification, examination of activities and procedures, and other practical indicators of the medical tourism related services you provide. Telephone interviews, verifications, reviews and/or training will be carried out in English. You may arrange translation.
The evaluation is a collaborative process. It is as much a review of operations and procedures as it is an opportunity for an information exchange, discovering your superior practices and areas for improvement, and learning from best practices of other organizations.
Our evaluating team reviews selected processes areas, as applicable, and may include the following areas:
- Protocols And Outcomes For Medical Travelers
- International Patient Management And Continuity Of Care
- International Patient Marketing
- Website
- Attention To The Unique Needs Of The Medical Traveler
- Patient Safety And Security
- Transparency
- Value For Services
- Partnerships, Alliances And External Support